HP LaserJet P3005 - Noisy, Grinding, Clicking - Update

If your Hewlett Packard LaserJet P3005 suffers from the worn fuser bush problem described in this post HP LaserJet P3005 – Noisy, Grinding, Clicking, Rumbling , HP will send out an engineer and repair it free of charge if the printer has printed less than 150,000 pages.

UPDATE

This service note has been extended by two years and now expires 1st July 2013.

The service note for this fault ends 1st July 2011 not 7th January 2011 as I previously stated. This is because someone at HP’s call centre misinterpreted the expiration date 2011-07-01.

You can find details on how to do the repair in this post: HP LaserJet P3005 – Noisy, Grinding, Clicking, Rumbling

The symptoms are a loud clicking or ratchet type noise when the printer is running. Remove the fuser and inspect the green plastic bush on the gear end of the fuser.

Push upwards on the gear on the end of the pressure roller. Pushing against the pressure of the spring, there should be no, or very little movement. Movement shows that this bush is worn.

Contact HP and go through the warranty process. They will ask you the model number and serial number. They will probably tell you the printer is out of warranty. Insist that the printer has a known fault that is covered by a HP service note.

As part of the diagnosis procedure, they will ask you if the printer still makes the noise with the rear door open. The answer is “yes”. HP will then send an engineer out with a fuser kit (fuser and 20 tooth gear) and fit it free of charge.

Hewlett Packard P3005 Fuser

Hewlett Packard P3005 Fuser

If you have to do the repair yourself, you will need a fuser:RM1-3740-030CN – Fusing assembly – For 110-127 VACRM1-3741-030CN – Fusing assembly – For 220 VAC to 240 VAC

RU5-0957-000CN

RU5-0957-000CN

You will also need:RU5-0957-000CN – Gear – 20-tooth – Goes on the fuser drive assembly

BSH-P3005-PL

BSH-P3005-PL

BSH-P3005-PR

BSH-P3005-PR

You can save some money if you are able to dismantle the fuser and replace the two bushes, assuming the rest of the fuser is ok.BSH-P3005-PL Bushing Pressure Roller LeftBSH-P3005-PR Bushing Pressure Roller Right

RM1-3740-FM3

RM1-3740-FM3

The only other thing you might need if you are reparing the fuser is the fuser film sleeve. These sometimes get torn.RM1-3740-FM3 – Fuser Film Sleeve
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HP LaserJet P3005 - Noisy, Grinding, Clicking, Rumbling

The Hewlett Packard LaserJet P3005 commonly suffers from noises from the back of the printer. These can range from a rhythmic rumbling noise to a loud grinding or clicking noise. It’s caused by either the fuser or the fuser drive gears.

UPDATE

If your LaserJet P3005 is suffering from the worn fuser bush problem, HP will now replace the fuser free of charge until 1st July 2013 if the printer has printed less than 150,000 pages.

See this update:

HP LaserJet P3005 – Noisy, Grinding, Clicking – Update

Removing the fuser and drive gears for inspection is fairly easy:

  1. Open the rear door and pull it open past it’s stops
  2. Remove two screws
  3. Open, or remove, the paper tray
  4. Open the flap at the bottom of the rear cover, release the two clips at the bottom and pull the rear cover out
  5. Remove the I/O cover (rear left hand cover)
  6. Unplug the cable on the left hand side of the fuser from the power supply and remove it from the cable clip
  7. Unplug the two cables coming from the right hand side ofthe fuser and release one cable clip
  8. Release the two clips on the duplex inlet guide (black plastic guide) and slide it out of the back of the printer
  9. Remove four screws and pull the fuser out
  10. Look inside the left hand side of the printer and you will see four gears
  11. Unclip the top gear at the back of the printer and the gear below it will slide off
  12. Remove the plastic clip holding the upper gear further forward in place and slide off this gear and the one below it

Remember how these gears go back onto the printer. When you refit the back cover, fit the top into place first.

Inspect the teeth of the four gears for wear. Sometimes, it’s hard to see, but you might feel a ridge if you slide a small flat blade along the teeth of the gears. If your printer is getting progressively noisier with a rumbling type of sound, it’s probably one or more of these gears worn.

These are the part numbers for the gears:

RU5-0956-000CN, RU5-0957-000CN, RU5-0958-000CN, and RU5-0959-000CN.

Usually, the only gear you will need to replace is the lower one towards the front, the 20 tooth gear RU5-0957-000CN.

Don’t forget to put some grease on the new gears.

There are two things to check on the fuser.

First check the light brown coloured gear. Check the teeth for wear.

Second, check the green plastic bush that the metal shaft rotates in. Push upwards firmly on the gear. If there is excessive movement, the bush is worn. You might also see green powder sitting on the bottom of the fuser. The worn bush will cause a loud clicking noise as the gears are being forced apart as they turn.

The part numbers for the fuser are:

RM1-3740-030CN For 110-127 VAC and RM1-3741-030CN For 220 VAC to 240 VAC.

Hewlett Packard P3005 Fuser

Hewlett Packard P3005 Fuser

If you have to do the repair yourself, you will need a fuser:RM1-3740-030CN – Fusing assembly – For 110-127 VAC

RM1-3741-030CN – Fusing assembly – For 220 VAC to 240 VAC

RU5-0957-000CN

RU5-0957-000CN

You will also need:RU5-0957-000CN – Gear – 20-tooth – Goes on the fuser drive assembly

BSH-P3005-PL

BSH-P3005-PL

BSH-P3005-PR

BSH-P3005-PR

You can save some money if you are able to dismantle the fuser and replace the two bushes, assuming the rest of the fuser is ok.BSH-P3005-PL Bushing Pressure Roller Left

BSH-P3005-PR Bushing Pressure Roller Right

RM1-3740-FM3

RM1-3740-FM3

The only other thing you might need if you are reparing the fuser is the fuser film sleeve. These sometimes get torn.RM1-3740-FM3 – Fuser Film Sleeve

 

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HP LaserJet P3005 - Does Not Initialise

This is a common fault with the HP LaserJet P3005.

When you turn the printer on, it will hang either at the memory count or with the HP logo on the control panel display. It might also have a blank display or show a DIMM error.

Trying the usual tricks; cold reset, nvram init, hd init, and firmware update, doesn’t fix the fault. Replacing the DIMM doesn’t cure it either. If you don’t understand any of that, it doesn’t matter.

The only way to repair this fault is to replace the formatter board.

If the printer is still in warranty, there’s no problem. Just phone  HP warranty support and tell them it hangs at power on with blank screen, memory count, or HP logo. Tell them you’ve tried the cold reset, nvram init, hd init, and you can’t check the firmware version because it won’t initialise.

You will probably have to ship the printer to their repair centre via their courier. If you deal with HP regularly, they might agree to send you a new formatter board for you to fit yourself.

If the printer is out of warranty, HP will still repair it free of charge as long as the printer was manufactured after march 1st 2008. Phone HP support. When they tell it’s out of warranty and start to give you the paid and free options to continue, tell them the fault is covered by a HP service note and they will still repair it free of charge.

UPDATE

This service note ends 31th January 2011. After this date, you will have to repair this fault at your own expense.

P3005 Formatter Board Non-network

P3005 Formatter Board Non-network

Q7847-61006 Formatter (main logic) PC board – For HP Laserjet P3005, and P3005d series only (Non-network)

P3005 Formatter Board Network

P3005 Formatter Board Network

Q7848-61006 Formatter (main logic) board – For HP Laserjet P3005n, P3005dn, and P3005x series only (Network)
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